Privacy Policy

This policy describes how Delta Hydro Engineers (Pty) Ltd (“we”, “us”) processes personal information when you use the deltahydro.co.za consulting website. It is aligned with the Protection of Personal Information Act, 2013 (“POPIA”).

Information Officer

The Information Officer is Robert Fortuin. Enquiries: info@deltahydro.co.za.

What we collect

• Contact form: name, email, optional company/phone, message, and service selection.
• Technical data: basic server and analytics information (where enabled) such as page views and approximate location.
• Security: anti-spam tokens (e.g. Turnstile/hCaptcha) processed by the provider.

Purpose and lawful basis

We process information to respond to enquiries, provide professional services, secure our website, and comply with law. Marketing communications are not sent without appropriate consent where required.

Sharing

We use infrastructure and form providers (e.g. hosting, email delivery, analytics) who act as operators under written terms. We do not sell personal information.

Retention

Enquiries are retained only as needed for project records, legal holds, or ordinary business purposes, then deleted or archived securely.

Your rights (POPIA)

You may request access, correction, or deletion where applicable; object to certain processing; and lodge a complaint with the Information Regulator (South Africa).

Cookies

See our Cookies Policy for analytics and security cookies.

Cross-border transfers

Some providers may process data outside South Africa. We select providers with appropriate safeguards where required.